Contact Us
The points that follow explain how routine and exceptional situations are addressed.
Scope of service
Within the service scope, Never send a complete card number, account password, or other sensitive authentication information by ordinary email. Holiday volume, peak periods, carrier investigations, or missing supporting details can lengthen the response time. Support can assist with orders, products, delivery, tracking, address changes, damaged or incorrect goods, payment questions, refunds, privacy, and policy matters.
Routine handling
During routine handling, For an order question, provide the order number and checkout email; for a delivery question, also include the tracking number. For damage, defects, contamination, an incorrect item, or missing parts, include clear photos or video of the item and packaging. For a privacy request, identify the specific right or action you want reviewed.
Email: martinhomeimprovementva@gmail.com
Mailing address: 17 Molehulehu Loop, Kahului, HI, 96732, US
Phone: 808-923-3857